Lash AddictionBeauty Studio · Norco
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Policies

Booking, holding fees and cancellations

Please review the studio's current Vagaro terms before reserving your time. Full-set holding fees and the card-on-file cancellation policy are separate requirements.

At a glance

  • A card on file is required for online booking

    Vagaro's general policy says the card is held for the cancellation policy and the service is charged after the appointment is completed.

  • Full sets require a 50% holding fee

    The full-set service descriptions list a non-refundable appointment holding fee, payable by Cash, Zelle, or Venmo. An online full-set request is not confirmed until that fee is paid. Contact the studio for payment instructions and any rescheduling questions.

  • Give at least 24 hours' cancellation notice

    Late cancellations and no-shows are subject to $45, or 50% of the regular full-set price. Check the current Vagaro policy for the fee that applies to your service.

  • Arriving 10 minutes late may require rescheduling

    Vagaro's posted policy says the late-cancellation/no-show fee can still apply. Call the studio as soon as you know you will be late.

Check your appointment terms in Vagaro

The general cancellation policy and full-set descriptions contain different payment instructions. Read both for your selected service, and ask the studio if anything is unclear before paying. This website does not collect a holding fee or confirm that it has been paid.

Checked October 20, 2026. For the current policy and service details, open the studio’s Vagaro page.

Running late, or not feeling well

Running late: call the studio as soon as you know. Arriving ten minutes late or later may mean rescheduling, with the posted cancellation fee still applying.

Sick, or an eye issue: please don’t come in with an active eye infection or irritation — that needs to clear before anyone works on your lashes. Tell us and discuss the timing with the studio. Ask which booking terms apply to any change.

Common questions

Is a card or holding fee needed to book?
Online booking requires a card on file for the cancellation policy. Full-set service descriptions also require a non-refundable 50% appointment holding fee, paid by Cash, Zelle, or Venmo. A full-set appointment is not confirmed until that fee is paid. Review the current Vagaro terms and ask the studio for payment instructions.
What's your cancellation policy?
Give at least 24 hours' notice for cancellations. Late cancellations and no-shows are subject to the service's posted fee. Full-set holding fees are described as non-refundable; do not assume a fee transfers when rescheduling. Review the current Vagaro policy or the website's policy page, and ask the studio about your specific appointment.
What if I'm running late?
Call the studio as soon as you know. Vagaro's posted policy gives a ten-minute grace period; arrival ten minutes late or later may require rescheduling and the late-cancellation/no-show fee may still apply.

Questions about a specific appointment or holding fee? Call the studio before paying or changing your booking.

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